"HR digitalization with Empowill has enabled us to gain in management time, fluidity in all interactions and the ability to analyze our data." - Olivier Fournier
Gexpertise challenges
Groupe Gexpertise began its digital transformation several years ago. The human resources department has made a major contribution to this.
Olivier Fournier, the group's Managing Director, told us in his interview that he had a number of challenges to meet in digitizing the company's HR processes:
1. Optimize HR processes for greater efficiency
HR practices were to be digitized at Gexpertise, and Olivier had a crucial need to optimize all processes to gain in efficiency and fluidity. Managing HR interview campaigns, for example, was particularly time-consuming. Employees lacked commitment, due to the absence of a clear and simple method. What's more, communication between the company's various stakeholders, both internal and external, was less than ideal. Information was lost, forgotten...
2. Access reliable data to help decision-making
Olivier also lacked visibility over internal operations, the conduct of interviews, and the assessment of his employees' objectives and skills. All this affected his decision-making, and prevented the HR department from anticipating the company's skills needs. Employee data was not centralized, reliable or unique. The subject of skills was particularly central, as it was intrinsically linked to company performance.
3. Ensure adoption of a new tool
A key challenge for Gexpertise was also to find a tool that would be easily adopted by everyone. The transformation of their methods inevitably involved a change management approach, and Olivier needed real support in deploying the new tool within his company. The criteria of ease of use and personalized support were therefore paramount for Gexpertise.
Gexpertise chooses Empowill to digitalize its HR interview campaigns
Olivier chose Empowill to meet his challenges and implement an effective skills management and interview policy within Gexpertise.
"Empowill contains all the functionalities you would expect from a skills management solution. Interview management, training, assessment and skills management as such. It's quite rare on the market to find such a complete solution." - Olivier Fournier
The 4 benefits of Gexpertise
1. Save management time
From now on, HR processes linked to interviews, skills management and training plans are more efficient and half as time-consuming as before. All modules are interconnected, making daily life easier not only for HR staff, but also for Gexpertise managers and employees. All manual and repetitive tasks are eliminated, allowing the HR team to concentrate on higher value-added subjects such as GPEC.
2. Simplified communication
With a single tool and all information centralized in one place, interactions between employees and management are much smoother. HR schedules interview campaigns, and managers and employees are automatically informed, with reminders of interview deadlines. The HR department can then consult the progress of each campaign. Employees' training requests are systematically reported at the end of interviews, and managers (or HR) can validate, refuse or postpone them.
3. Improved analytical skills
Empowill provides Gexpertise with comprehensive reporting on its teams: graphs are drawn up on the completion rate of interviews, the achievement of individual objectives, the level of employee skills in relation to the level expected on each job description, the level of satisfaction with the training provided, etc.... A set of reliable data that helps management make informed decisions on a daily basis, backed up by reality on the ground.
4. Greater employee commitment
"We found that employees were more engaged in the HR processes carried by Empowill, more committed to assessing their skills, preparing and conducting their interviews." - Olivier Fournier
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